Privacy Policy

Effective date: February 6, 2026
Last updated: February 6, 2026

1) Our commitment to privacy

Star Dot Hosting Inc (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit shift8web.ca (the “Website”) or contact us.

We do not sell personal information. We only collect and use personal information where it is reasonably necessary for business purposes such as responding to inquiries, providing services, improving the Website, and meeting legal obligations.

2) What information we collect

Depending on how you use the Website, we may collect:

Information you provide directly

  • Name, email address, phone number, company name (for example, when you submit a form, request information, or contact us)

  • Information you include in messages sent to us

Information collected automatically (website usage data)
When you visit our Website, certain information may be collected automatically, such as:

  • IP address (may be used to approximate location)

  • Device type, browser type, operating system

  • Pages viewed, time spent on pages, referring/exit pages

  • General interaction data (clicks, scrolls)

This data is typically collected using cookies and similar technologies.

3) How we use personal information

We may use personal information to:

  • Respond to inquiries and provide customer support

  • Provide and administer services you request

  • Communicate with you about your request, account, or services

  • Improve our Website, services, and user experience

  • Maintain security, prevent fraud, and protect against malicious activity

  • Meet legal, regulatory, and contractual requirements

4) Cookies and analytics

Our Website may use cookies (small text files stored on your device) and similar technologies to help the Website function and to understand how visitors use the site.

We may use analytics tools (for example, Google Analytics or similar services) to measure Website traffic and improve performance. These tools may collect information such as your IP address, device identifiers, and browsing activity on our Website.

Managing cookies: You can control cookies through your browser settings. Disabling cookies may affect certain Website functionality.

5) When we share personal information

We do not sell your personal information. We may share personal information in limited circumstances, including:

Service providers
We may share information with trusted third-party providers that help us operate our business and Website (for example, hosting, analytics, email delivery, customer relationship management tools, scheduling tools, and payment processors). These providers are only given access to information as needed to perform services for us.

Legal and security reasons
We may disclose information where required to comply with law or legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of Star Dot Hosting Inc, our customers, or others.

Business transactions
If Star Dot Hosting Inc is involved in a merger, acquisition, financing, or sale of all or part of the business, personal information may be disclosed as part of that transaction, subject to appropriate safeguards.

6) Email and communications

If you contact us, we may respond using the contact information you provide.

If we send marketing communications (where permitted by applicable law), you can opt out at any time by using an unsubscribe link (if included) or by contacting us at sales@shift8web.com.

7) How we protect personal information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. However, no online service can be guaranteed 100% secure.

8) Retention of personal information

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9) Access and correction

You may request access to or correction of your personal information, subject to applicable legal requirements. To make a request, contact us:

Privacy Contact: Privacy Officer, Star Dot Hosting Inc
Email: sales@shift8web.com
Mailing address: 203A-116 Geary Ave., Toronto ON, M6H 4H1

10) Third-party links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11) Children’s privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date above.